Adam Smith
\nP.O. BOX 347447
\nChicago, Ill. 92827
\n05\/27\/2013<\/p>\n
Ajax Telecommunication
\n6276 Northbear Dr.
\nChicago, Ill. 93939<\/p>\n
Dear Sir\/Madam,<\/p>\n
RE: MALFUNCTION OF MOBILE PHONE BOUGHT IN YOUR RETAIL SHOP<\/p>\n
I am writing this letter to inform to you of various malfunctions with the Nokia 311 phone that I bought from your retail shop Ajax Telecommunication on the 1st of April, 2013 during the evening rush hours. I have not been able to use it as expected and have been too busy to come to the shop personally to offer my dissatisfaction.<\/p>\n
The serial number of the phone is A233443267272 and the receipt number is 0132. Its cost was $650 and I was offered a handbag as a promotion. The phone comes with a two-year warranty and two batteries.<\/p>\n
The phone was supposed to come with a two gigabyte memory card, but it only came with a 500 megabyte memory card. Secondly, both batteries are not holding power for more than five hours, while I was assured they are supposed to hold power for over two days each.<\/p>\n
Another problem is that when making calls, recipients are unable to hear me clearly. I understand that the mouth piece is faulty. For this I am forced to speak loudly, and this may be disturbing sometimes to people around me. This phone is used to call my customers and with this situation, I am not able to work as required. This is also a problem when a customer needs help from me and I cannot communicate.<\/p>\n
I am looking forward to your communication on what I should do, owing that I cannot get time to come to your retail shop. I would appreciate if I get another phone as a replacement, otherwise I will ask for the refund. If possible, send somebody at Laze Plaza to come and help me out at your convenience. Thank you for your consideration.<\/p>\n
Yours faithfully,<\/p>\n
Jobby Jobskit<\/p>\n","protected":false},"excerpt":{"rendered":"
Adam Smith P.O. BOX 347447 Chicago, Ill. 92827 05\/27\/2013 Ajax Telecommunication 6276 Northbear Dr. Chicago, Ill. 93939 Dear Sir\/Madam, RE: MALFUNCTION OF MOBILE PHONE BOUGHT IN YOUR RETAIL SHOP I am writing this letter to inform to you of various malfunctions with the Nokia 311 phone that I bought from your retail shop Ajax Telecommunication on the 1st of April, 2013 during the evening rush hours. I have not been able to use it as expected and have been too… <\/p>\n